Why Cognitiv+
Subscription Plans FAQs
What is considered as one document and is there a page limitation on uploaded documents?
One uploaded file is considered as one document. Don´t worry, there is no page limitation - one document can have as many pages as needed.
How will I know that I reached the number of documents/extracted insights and what can I do?
When you get close to your subscription limitation number, we will send you an email notifying you about this. You will also receive a suggestion of subscription add-ons that would complement your subscription the best.
What do “extracted insights” mean?
Extracted insights are information that you want to extract from your uploaded document. These are predefined (you can choose them from the insights library) but you can also create them on your own.
Extracted insights are:
- clause types (e.g. titles of the contract/document articles),
- insights (e.g. information within articles/documents such as due dates, payment amounts, etc.);
- obligation types (classification of the obligations within documents as Obligations, Discretions, Prohibitions, Deliverables), and
- Definitions.
If I perform insights extraction on a blank page, will this be counted as used extracted insight?
Yes. This is because in some use cases, it is equally valuable to know if the text you are looking for is included or excluded from the document.
What happens at the end of the Free trial?
You will get an email notifying you that your Free trial is about to end. We will also provide you with the offer of our subscription models that you can continue with.
How can I change my subscription model?
If you want to upgrade your subscription model, simply send us an email on sales@cognitivplus.com.
Please note that there is no option to downgrade your subscription model before its expiry.